Contact Us

Contact Terea Price Dubai

Need help with a product, delivery area or an existing order? Our support team is available to assist adult customers across the UAE.

Call or WhatsApp

+971 58 909 0453

Email

support@tereapricedubai.ae

Dubai Service Area

Near Burj Khalifa / Dubai Mall Metro Station, 58A St, Al Wasl, Dubai, UAE

Before Contacting Us

For faster support, please include your name, UAE mobile number, order number if available, delivery emirate and a short description of your question. Do not send card details, passwords or other sensitive financial information by email or chat.

Delivery Coverage

We serve Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Standard delivery costs AED 30; delivery is free on orders of AED 400 or more. See our Delivery Information page for details.

Returns and Order Issues

If your order arrives damaged, incorrect or incomplete, keep the packaging and contact us promptly with the order details. Eligibility is handled according to our Refund and Returns Policy.

Adult-Only Support

We communicate and sell only to adults of legal age. TEREA products contain nicotine, which is addictive, and are intended only for compatible IQOS ILUMA devices.